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Testimonials

"I wish there was a HIGHER rating!! The gentleman here went above and beyond and illustrates true customer service. We see so little of that these days and yet I was given prompt, curteous & QUICK responses - when there was very little time! Thank you Outdora - I will shop here again!" -- Teresa M. in Chicago, IL

"What a lovely surprise: shopping on the internet and speaking with the vendor (I think he was actually the President of Outdora) and being treated like Royalty. Not the usual internet shopping experience I have encountered and I WILL DEFINITELY RETURN TO OUTDORA FOR MY FUTURE HOME ACCESSORY PURCHASES!!!" -- Kyle R. in Kansas City, KS

"This is the best online shopping experience I've ever had. THANK YOU!!!!!!!" -- Henry S. in Ft. Lauderdale, FL

"I bought one of the half chord wood racks. I called them on a weekend, actually spoke to a person and got the rack later that week. Good service... I'll use them for the next rack I have to buy." -- Christopher K. in Rochester, NY

"Excellent company with excellent products. I stumbled across Outdora.com while searching for a certain water fountain and called them. They were so helpful and friendly I decided to go back to them and order another fountain. The fountains are of such quality that they add a definite touch of class to my perennial gardens I will definitely continue to do business with Outdora.com for many years to come." -- Dean E. in Charlotte, NC

"I recently purchased a Lynx grill through Outdora. There were many questions regarding grill accessories, installation and delivery. Outdora was knowledgeable and answered all of my questions plus they provided me with information about my grill that I wasn't even aware of. They were responsive and a pleasure to deal with. I would absolutely do business with them again." -- Todd R. in Dunwoody, GA

"I cannot say enough about my experience at Outdora!!! They have incredible customer service and their prices are great too! I would shop with them again and recommend them to all my friends. I bought a Lynx Grill from them and they supported me through the entire process from start to finish. I am loving my grill and using it almost every day. I went back to them to buy a Whitehall Address Plaque and it was beautiful and came even sooner than I expected. They are really a class act and other merchants online could learn a thing or two from them. Thanks to everyone at Outdora!" -- Frances C. in Dallas, TX

"This was our first purchase with Outdora and we were very pleased. I made the purchase several days before Christmas and selected a shipping option that would not get the item to my home by Christmas. I enclosed a Merry Christmas card to my family wih the item, and the Customer Service rep was so conscientious he called to ask if I was aware that my order would not arrive by Christmas under the shipping opion I selected. I appreciate that kind of service and would gladly shop with them again." -- Elizabeth H. in Houston, TX

"This is customer service at its best! Price matched local merchants sale price but did not charge tax or delivery fees making it a substantial savings. Delivery was within 2 weeks. I normally would not order something of this value on-line, but my experience was so good with this company I would defintely recommend them to my friends and would use them again". -- Gayle H. in Chapel Hill, NC

"The Outdora team was great to work with, very informative and helpful! They made this shopping experience a pleasure. The merchandise arrived quickly and in excellent condition, packed exactly as we agreed upon." -- Jane G. in Raleigh, NC

"Purchased from Outdora on two separate occasions. The first time used their web site exclusively...everything went smoothly. The second time I had to contact them about an item I wanted from a manufacturer they carried but item not on webiste. They were terrific to work with. When they said theyd call back, they did so promptly. They ordered the item for me and it also came quite quickly. My garden statues are wonderful and so are the folks at Outdora. I will definitely use again and would recommend without any hesitation." -- Peter R. in Jacksonville, FL

"A very easy purchase with a good company - I would recommend outdora.com to everyone!" -- Jeanne E. in Tampa, FL

"First dealings with this company and it was top notch!! Customer Service was the best I have ever experienced, beautiful products and great prices. I searched for this item for some time and finally found it here at a fraction of the cost ! Im actually going back to see what else they sell. Thanks again & Ill be back!" -- Linda M. in Fort Myers, FL

"This is an excellent store with excellent service. I was very pleased with the product. The price was unbeatable, and the service was exceptional!" -- Jesse S. in Pensacola, FL

"My first purchase with Outdora was flawless. Shipping and final receipt of product was much earlier than originally quoted. I will definitely order from this online merchant again! Thanks for everything!" -- Mike C. in Birmingham, AL

"Fast delivery, good quality the product was what was advertized. What more can a customer ask for. Thank you." -- Lawrence G." in Marietta, GA

"Good Price. Simple process. Quick arrival... and the free shipping is a huge positive. The updated shipping information was helpful. The end product was exactly as expected. Good experience, no complaints. Would shop here again any time." -- John S. in Memphis, TN

"Outdora went above and beyond to make certain I was satisfied. Their extraordinary customer service combined with the best price I could find will make certain I purchase from them again." -- Mark L. in Little Rock, AR

"They were great to deal with...I made a mistake with my order and Stewart checked into it and they had the solution the very next day. Great company to work with and would buy from them again." -- Cori R. in Indianapolis, IN

"Company had the best price, ordering was simple, would buy from them again" -- Bert F. in Davenport, IL

"I liked being able to go on-line find what I needed plus had the added bonus of FREE SHIPPING. In the past I have wanted to buy something but the shipping is out of this world. Great product and was exactly what they said with no surprises." -- Karen S. in Omaha, NE

"Astonishingly fast service for a large article ordered three days before Christmas with delivery Christmas Eve! Also superb customer service when I called with questions - helpful, patient, friendly assistance." -- Lisa S. in North Haven, ME

"I was extremely pleased with Outdora and the products I ordered from them. The customer service was friendly and helpful". -- Adair W. in Mandeville, LA

"They called me and sent me an email when there was an issue with my order and I was able to get a resolution quickly so there was no delay in shipping. Excellent customer service, good prices and very easy to do business with." -- Bill P. in Santa Rosa, CA

"Very pleased with your service. Just thought you should know. Thank you!" -- Janie C. in Chatham, NJ

"Fantastic...thank you so much. I'll be sure to contact you for addition orders. Have a wonderful holiday." -- Linda G. in Bonita Springs, FL

"Great service from very pleasant people!" -- Martha M. in Dallas, TX

"My name is Aaron. My mother-in-law (Delene) helped with the transaction as a surprise gift for my wife. The transaction & customer service was outstanding and will definitely be doing business with Outdora in the future". -- Delene B.'s son-in law. Inverness, FL

"I was exceptionally pleased with all the personalized service I received from Outdora.com. I found Customer Service to be very professional in all aspects. The windchimes that I ordered are absolutely beautiful, and probably the best that I have seen in my lifetime. They are well worth the price that I paid for (and more)! The Customer Service is rated Excellent Plus! Not only did they take the time to help me pick out the perfect windchimes for my needs, they selected them with the concern to look aesthetically and sound harmoniously pleasing. Thank you Outdora.com for being such a wonderful and outstanding Site. It is with my deepest pleasure to welcome all to your Site." -- P. Schaefer in New York, NY

"My questions before the purchase were answered to my satisfaction, and after I did purchase an item the entire transaction was smooth as can be. The item was shipped right away and I am very pleased with it. Thanks for a great on-line shopping experience!" -- Susan V. in Albuquerque, NM

"I researched the product I wanted and found the best price at Outdora.com. I ordered it and received it within the week. I have had no need for further customer service because the product was delivered in perfect condition and is already in use." -- Beth S. in Panama City, FL

"I had an OUTSTANDING experience with outdora.com. During Christmas crunch time when everything is last minute, out of stock, and high shipping charges ... Outdora not only came through with having the product I was searching for, but their price was LOWER than every other merchant, there was NO SHIPPING CHARGE, and I received my product in 2 DAYS!!! Plus, their Customer Service was wonderful to me!! Outdora is a excellent company to shop with!!!" -- Jerry H in Las Vegas, NV

"This merchant offered free shipping during the holidays and I received my order in a timely matter. I would shop with them again." -- Kyle J. in Portland, OR

"I called Customer Service first to be sure this would arrive by Christmas. Then placed order online. Everything was quick and easy. Packaged well. Came through quickly. Very pleased with purchase and with service." -- David W. in Redding, CA

"I was very pleased with ordering and the delivery timeframe. It arrived timely and without damage. Thanks for the quick service." -- Walter H. in Denver, CO

"I ordered an outdoor address plaque for my mom for Christmas. The plaque was $30.00 less than ordering it from any of the major home improvement store chains. I received the plaque in less than three weeks, right before Christmas. The plaque was just as I had expected it to be and was of very good quality. In addition, they sent information via e-mail regarding the status of my order. I would definitely recommend this company." -- Ann-Marie B in Decatur, GA

"Overall I was surprised and pleased with the service and prices. Some website purchases seem to develop obstacles right after a selection is made. Outdora was straightforward and easy to deal with." -- Bob H. in Acworth, GA

"Initially, Outdora had the mailbox I wanted at the best price around. After ordering my mailbox from Outdora, I found the same item at another website for a little bit less money. Outdora quickly got back to me and matched that price without any issues. I also received my order when they said it would arrive here. I recommend this company as they are very reliable." -- Stuart E. in White Plains, NY