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Testimonials

"I wish there was a HIGHER rating!! The gentleman here went above and beyond and illustrates true customer service. We see so little of that these days and yet I was given prompt, curteous & QUICK responses - when there was very little time! Thank you Outdora - I will shop here again!" -- Teresa M. in Chicago, IL

"What a lovely surprise: shopping on the internet and speaking with the vendor (I think he was actually the President of Outdora) and being treated like Royalty. Not the usual internet shopping experience I have encountered and I WILL DEFINITELY RETURN TO OUTDORA FOR MY FUTURE HOME ACCESSORY PURCHASES!!!" -- Kyle R. in Kansas City, KS

"This is the best online shopping experience I've ever had. THANK YOU!!!!!!!" -- Henry S. in Ft. Lauderdale, FL

"I bought one of the half chord wood racks. I called them on a weekend, actually spoke to a person and got the rack later that week. Good service... I'll use them for the next rack I have to buy." -- Christopher K. in Rochester, NY

"Excellent company with excellent products. I stumbled across Outdora.com while searching for a certain water fountain and called them. They were so helpful and friendly I decided to go back to them and order another fountain. The fountains are of such quality that they add a definite touch of class to my perennial gardens I will definitely continue to do business with Outdora.com for many years to come." -- Dean E. in Charlotte, NC

"This was our first purchase with Outdora and we were very pleased. I made the purchase several days before Christmas and selected a shipping option that would not get the item to my home by Christmas. I enclosed a Merry Christmas card to my family wih the item, and the Customer Service rep was so conscientious he called to ask if I was aware that my order would not arrive by Christmas under the shipping opion I selected. I appreciate that kind of service and would gladly shop with them again." -- Elizabeth H. in Houston, TX

"This is customer service at its best! Price matched local merchants sale price but did not charge tax or delivery fees making it a substantial savings. Delivery was within 2 weeks. I normally would not order something of this value on-line, but my experience was so good with this company I would defintely recommend them to my friends and would use them again". -- Gayle H. in Chapel Hill, NC

"The Outdora team was great to work with, very informative and helpful! They made this shopping experience a pleasure. The merchandise arrived quickly and in excellent condition, packed exactly as we agreed upon." -- Jane G. in Raleigh, NC

"Purchased from Outdora on two separate occasions. The first time used their web site exclusively...everything went smoothly. The second time I had to contact them about an item I wanted from a manufacturer they carried but item not on webiste. They were terrific to work with. When they said theyd call back, they did so promptly. They ordered the item for me and it also came quite quickly. My garden statues are wonderful and so are the folks at Outdora. I will definitely use again and would recommend without any hesitation." -- Peter R. in Jacksonville, FL

"A very easy purchase with a good company - I would recommend outdora.com to everyone!" -- Jeanne E. in Tampa, FL

"First dealings with this company and it was top notch!! Customer Service was the best I have ever experienced, beautiful products and great prices. I searched for this item for some time and finally found it here at a fraction of the cost ! Im actually going back to see what else they sell. Thanks again & Ill be back!" -- Linda M. in Fort Myers, FL

"This is an excellent store with excellent service. I was very pleased with the product. The price was unbeatable, and the service was exceptional!" -- Jesse S. in Pensacola, FL

"My first purchase with Outdora was flawless. Shipping and final receipt of product was much earlier than originally quoted. I will definitely order from this online merchant again! Thanks for everything!" -- Mike C. in Birmingham, AL

"Fast delivery, good quality the product was what was advertized. What more can a customer ask for. Thank you." -- Lawrence G." in Marietta, GA

"Good Price. Simple process. Quick arrival... and the free shipping is a huge positive. The updated shipping information was helpful. The end product was exactly as expected. Good experience, no complaints. Would shop here again any time." -- John S. in Memphis, TN

"Outdora went above and beyond to make certain I was satisfied. Their extraordinary customer service combined with the best price I could find will make certain I purchase from them again." -- Mark L. in Little Rock, AR

"They were great to deal with...I made a mistake with my order and Stewart checked into it and they had the solution the very next day. Great company to work with and would buy from them again." -- Cori R. in Indianapolis, IN

"Company had the best price, ordering was simple, would buy from them again" -- Bert F. in Davenport, IL

"I liked being able to go on-line find what I needed plus had the added bonus of FREE SHIPPING. In the past I have wanted to buy something but the shipping is out of this world. Great product and was exactly what they said with no surprises." -- Karen S. in Omaha, NE

"Astonishingly fast service for a large article ordered three days before Christmas with delivery Christmas Eve! Also superb customer service when I called with questions - helpful, patient, friendly assistance." -- Lisa S. in North Haven, ME

"I was extremely pleased with Outdora and the products I ordered from them. The customer service was friendly and helpful". -- Adair W. in Mandeville, LA

"They called me and sent me an email when there was an issue with my order and I was able to get a resolution quickly so there was no delay in shipping. Excellent customer service, good prices and very easy to do business with." -- Bill P. in Santa Rosa, CA

"Very pleased with your service. Just thought you should know. Thank you!" -- Janie C. in Chatham, NJ

"Fantastic...thank you so much. I'll be sure to contact you for addition orders. Have a wonderful holiday." -- Linda G. in Bonita Springs, FL

"Great service from very pleasant people!" -- Martha M. in Dallas, TX

"My name is Aaron. My mother-in-law (Delene) helped with the transaction as a surprise gift for my wife. The transaction & customer service was outstanding and will definitely be doing business with Outdora in the future". -- Delene B.'s son-in law. Inverness, FL

"I was exceptionally pleased with all the personalized service I received from Outdora.com. I found Customer Service to be very professional in all aspects. The windchimes that I ordered are absolutely beautiful, and probably the best that I have seen in my lifetime. They are well worth the price that I paid for (and more)! The Customer Service is rated Excellent Plus! Not only did they take the time to help me pick out the perfect windchimes for my needs, they selected them with the concern to look aesthetically and sound harmoniously pleasing. Thank you Outdora.com for being such a wonderful and outstanding Site. It is with my deepest pleasure to welcome all to your Site." -- P. Schaefer in New York, NY

"My questions before the purchase were answered to my satisfaction, and after I did purchase an item the entire transaction was smooth as can be. The item was shipped right away and I am very pleased with it. Thanks for a great on-line shopping experience!" -- Susan V. in Albuquerque, NM

"I researched the product I wanted and found the best price at Outdora.com. I ordered it and received it within the week. I have had no need for further customer service because the product was delivered in perfect condition and is already in use." -- Beth S. in Panama City, FL

"I had an OUTSTANDING experience with outdora.com. During Christmas crunch time when everything is last minute, out of stock, and high shipping charges ... Outdora not only came through with having the product I was searching for, but their price was LOWER than every other merchant, there was NO SHIPPING CHARGE, and I received my product in 2 DAYS!!! Plus, their Customer Service was wonderful to me!! Outdora is a excellent company to shop with!!!" -- Jerry H in Las Vegas, NV

"This merchant offered free shipping during the holidays and I received my order in a timely matter. I would shop with them again." -- Kyle J. in Portland, OR

"I called Customer Service first to be sure this would arrive by Christmas. Then placed order online. Everything was quick and easy. Packaged well. Came through quickly. Very pleased with purchase and with service." -- David W. in Redding, CA

"I was very pleased with ordering and the delivery timeframe. It arrived timely and without damage. Thanks for the quick service." -- Walter H. in Denver, CO

"I ordered an outdoor address plaque for my mom for Christmas. The plaque was $30.00 less than ordering it from any of the major home improvement store chains. I received the plaque in less than three weeks, right before Christmas. The plaque was just as I had expected it to be and was of very good quality. In addition, they sent information via e-mail regarding the status of my order. I would definitely recommend this company." -- Ann-Marie B in Decatur, GA

"Overall I was surprised and pleased with the service and prices. Some website purchases seem to develop obstacles right after a selection is made. Outdora was straightforward and easy to deal with." -- Bob H. in Acworth, GA

"Initially, Outdora had the mailbox I wanted at the best price around. After ordering my mailbox from Outdora, I found the same item at another website for a little bit less money. Outdora quickly got back to me and matched that price without any issues. I also received my order when they said it would arrive here. I recommend this company as they are very reliable." -- Stuart E. in White Plains, NY

"Just wanted to let you know that my husband says that the wood hauler I ordered from you for his Christmas present is one of the best things I ever got him. Plus, your customer service rep to whom I spoke about ordering was incredibly helpful, plus the order came within two days of my placing it. I wish it were always this easy! " -- Lisa S. in North Haven, ME

"Lowest prices of outdoor cooking and picnic gear. Personalized professional service. Rapid shipping. I recommend Outdora.com to my family and friends and I will certainly purchase from them again." -- Dawn S. in Bruno, AR

"I recently purchased an illuminated address plaque from outdora.com. The service was excellent and the product was delivered in a timely manner. I would highly recommend this company to anyone." -- Susan F. in Richmond Hill, ON, Canada

"This was our first purchase with outdora. Ordered a 6 x 8 greenhouse. (BEST PRICE ON THE NET!) Have to wait for the weather to get better before we put it up. Fast shipping!!! Placed order on a Sunday afternoon and received all items by Thursday. Would definately purchase more items and rate Outdora with an A++++++++++++++ Great job fellas!!" -- Tony P. in Northern Cambria, PA

"I have to say that the customer service at Outdora is absolutely fabulous! They really spent time with me choosing the right item and kept me updated until it arrived at my door (which was incredibly fast!) and they have the best prices out there!!!!! What more could you ask for. I will keep shopping at Outdora over and over again! THank you Outdora!!!" -- Glenda O. in Watertown, TN

"Recently I placed an order for a hammock, I recieved it 4 days earlier than expected, I was estatic thank you so much for expediting my order so fast. I wish I could tell you that I was enjoying my hammock but infact im not.... but everyone else is. hopefully I'll get in it soon. Thanks again and I will definatly reccomend you to all my friends. Thank you for outstanding service." -- Sandy in Lexington, SC

"Best price, fast fast shipping & early delivery; who could ask for anything more!" -- J. Grant in Sequim, WA

"I purchased an Off The Wall umbrella and base from Outdora. I was very pleased with the service that I received and the speed of delivery - much faster than any on-line order I have ever placed.

More importantly, I was very satisfied with the quality of the umbrella and base as well as the ease of operation. This is a well made product. I would highly recommend Outdora to anyone. Kudos!!! " -- D. W. Greene in Navarre, FL

"It was a pleasure to deal with Outdora. I would not hesitate to visit their site again." -- C. Kass in Staten Island, NY

"I needed a small greenhouse in a hurry.I ran out of room in my big greenhouse,still had flats of plants in the house under grow lights and needed to start planting boxes and baskets. I got hold of outdora, ordered the Juliana mini 3 and seven days later I had the greenhouse, it was put together and full of plants.Thank you for the fast service outdora. Everytging was perfect." -- C. Hobart in Woodland Park, CO

"5 years ago I bought a home with a PGS grill permantly mounted in the backyard. It's not a fancy looking grill and I thought I'd replace it in a year or so, but after grilling on it a few times, I came to realize it was an amazing grill. It cooks evenly and never had burnt food come off of it. Low was low unlike so many others where it's impossible to regulate the temperature. 5 years fast forward to 2010, we moved so one of the first items I purchased was a new PGS grill. The team at Outdoora was very helpful and offered the best pricing I could find anywhere. We had our first BBQ on it last night and I couldn't be happier. For those of you shopping for BBQ's, look to PGS and Outdoora and no where else! Happy BBQing." -- S. Walthall in Carmel, IN

"Thank you Outdora for all of your help and guidance in placing my order. I am always amazed when a company goes out of their way for a customer like me. I wish there were more companies out there like yours! With your amazingly low prices and free shipping, I was suprised to get such great customer service. Outdora... you are one of a kind!" -- Patricia H. in Erie, PA

"Called to check into how fast item would be shipped... representative contacted manufacturer and shipment sent very quickly... wonderful service. Thanks!" -- John H. in Round Rock, TX

"I received the wrong item and needless to say I was quite upset because I had wanted the item for a special occasion. Outdora went way out of their way to make sure I received the correct item in time for my benefit and I thank them for their wonderful action and service to my dilemma." -- Jackie P. in Rochester, NY

"I just wanted to tell you how happy I am with my Grace Note windchime. It's beautiful! On top of that, I ordered it on 9/8 and it arrived today, 9/10. I ordered the windchime to celebrate my 10th wedding anniversary. I think that my husband will love it! On the packing slip I noted that my windchime arrived from Mariposa, CA. I couldn't help but laugh, as 10 years ago my husband and I were married at my parents home in Mariposa just minutes from where our windchime was packaged/shipped. Thank you. I will truly remember this occasion." -- Nikole T. in Oak Harbor, WA

"I shopped around a lot for this item and Outdora had the best price plus free shipping. It was so easy and it arrived quickly. I had never heard of them so had my fingers crossed but I will definitely go back." -- Pamela T. in Pgh, PA

"Website was easy to navigate and prices very reasonable. I called and ordered over the phone as I had a special request regarding shipping and they complied with my request." -- Susan N. in Whitmore Lake, MI

"Iím writing to sincerely thank you for your help in my purchase of the Big Green Egg for my son. When I first spoke with you about ďThe EggĒ, I was so confused about selecting a time for delivery. As it got closer to my sonís birthday (December 18), I realized there was some confusion on my part of the time I was giving my son his gift. So when I decided to give it to him for his December 18th birthday, instead of Christmas, I called to change the delivery date.

You were so kind and helpful and I really want you to know how much I appreciate your help. Itís so sad that in todayís fast-paced living, it is almost impossible to get good service. Iíve never been to Sonoma, but if this is the way things are in your lovely city, I think Iíll make a point of visiting there someday.

Again, thank you, thank you, thank you for helping me make my sonís birthday a special day to remember." -- Diane Calabro in Simi Valley, CA

"We found that this product is of the highest quality at a great price and that their Poly-Tex vender Outdora is an outstanding conscientious merchant with excellent high end products and excellent customer service. We will purchase again and again with this winning web combination!" -- Susan and Robert Beckman in Lompoc, CA

Testimonials